STAY UP TO DATE
SUBSCRIBE TO OUR NEWSLETTER FOR
PRESS + NEWS
Thank you for choosing Revlon products for your styling needs.
We apologize that you’re experiencing a problem with your Revlon Hair Tools product.
For more information on returns, refunds, exchanges and product warranty, please see below.
Revlon Hair Tools accepts returns and exchanges for products purchased within 30 days from Revlonhairtools.com. Please contact Consumer Services for assistance with a return or exchange of a Revlon Hair Tools product. Consumer Services will provide you instructions and additional information to help you.
For purchases made through our valued retail partners, please contact the retailer you purchased the Revlon Hair Tools product directly from and their customer service department will assist you with the return. If you encounter any issues, please contact Revlon Hair Tools Consumer Services department for assistance.
We always encourage customers to contact Consumer Services before returning an item. However, if you would like to return the Revlon Hair Tools item at your own expense, please follow the instructions listed below:
Helen of Troy L.P. Consumer Services
1 Helen of Troy Plaza
El Paso, TX. 79912
Gifts purchased through Revlonhairtools.com can be refunded to the credit card used or exchanged for another item. Consumer Services can assist you with the information and additional details you need to return your gift item. Please contact Consumer Service at 1-800-487-7273.
Revlon Hair Tools accepts returns of merchandise purchased from the Revlonhairtools.com website for a refund or exchange within 30 days of purchase. Please contact Consumer Service for additional information 1-800-487-7273.
Refunds are processed (3-5) business days after an item has been received by Helen of Troy. The refund should appear in your account within five business days after the refund has been processed. If you still have questions regarding a refund, please contact Consumer Services for assistance.
Revlon Hair Tools warranties vary by product. The Revlon Hair Tools warranty card is enclosed in the product box. Under the Limited Warranty, it will tell you how long the product is warranted for and provides you information on what to do if the product becomes defective. For further assistance and warranty information, please contact Revlon Hair Tools Consumer Services. Consumer Services will need your Revlon Hair Tools product model number to provide you the specific warranty details that covers the product you purchased.