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FAQS

Is my appliance dual voltage?

Dual voltage is ideal for frequent travelers. This feature will be indicated on the packaging and under Features in the product description page. If your appliance is not dual voltage the use of a voltage converter is NOT recommended. Reference your instruction booklet for information on a specific appliance.

How hot does my flat iron get?

Our flat irons are designed to give you the styling flexibility to protect your hair from heat damage. Temperature settings are indicated on the packaging and under Features in the product description page. 

How hot does my curling iron get?

Our curling irons are designed to give you the styling flexibility to protect your hair from heat damage. Temperature settings are indicated on the packaging and under Features in the product description page.

 

How do I use the roller clips?

For touchable, healthy-looking curls when using a hair setter, it’s best to roll one to two inch sections of hair at a time. Once hair is rolled up to the root of the hair, place the roller clip around the center of the roller to secure tightly. Clips are ergonomically designed and come in two sizes to securely fit rollers to create the perfect curl. 

Is my appliance UL listed?

All of our appliances are tested to meet safety and performance standards. You can find the UL or ETL certification marking on the bottom of the product packaging or imprinted on the back of the appliance handle.  

What is ceramic?

Ceramic protects hair from over-styling with even heat distribution that penetrates hair quickly from the inside out for less hair damage and fast results you’ll LOVE.

What is Ionic Technology®?

Ionic Technology® helps condition, smooth and makes hair shinier, while reducing frizz and static. Negative ions saturate the airflow to reduce the size of water droplets for faster drying, delivering beautiful, frizz-free results you’ll LOVE. 

What is Tourmaline?

Tourmaline is a semi-precious gem that boosts your hair’s natural moisture and seals the cuticle for frizz-free results and maximum shine, ensuring stunning results you’ll LOVE.    

What is Titanium?

Titanium is a high heat conductor that provides even heat distribution, resulting in faster drying time, less damage, less frizz, and longer lasting hair styles. Titanium works to enhance your hair's hydration for soft, healthy-looking results you’ll LOVE.

Can I order attachments?

Attachments can be ordered for some of our styling tools. Please contact Consumer Services for information on a specific appliance and be sure to check out our Perfect Heat Diffuser Attachment, which can be used with most Revlon Hair Dryers.

Will my styling tool auto shut off?

Many of our appliances have an auto shut off function to give you greater peace of mind. This information can be found on the packaging and under the Features in the product description page. 

Can I use shine or thermal heat protector before using my appliance?

Protect your hair and give your strands a spritz of your favorite thermal heat protector spray before using your styling tools.

What is the temperature on dial setting?

Our styling tools give you the styling flexibility to protect your hair from heat damage. Optimum temperature levels for every hair type are indicated  on the packaging and under Features in the product description page.

How do I remove the attachment on my hair dryer?

Attachments can generally be removed by carefully pulling and/or twisting away from the hair dryer. Directions for removal of attachments are included in your instruction book. 

How do i remove the lint filter to clean the filter?

Most of our hair dryers have a removable endcap for easy cleaning.  We recommend cleaning your endcap once every three months. Be sure to check your instruction book for detailed cleaning instructions.

Revlon

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